Shipping Policy
Shipping Policy β Vivek Saree Studio
Last updated: 30 December 2025
Governing Law
This Shipping Policy is governed by the laws of India and subject to the jurisdiction of Mumbai courts.
Processing Time
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Orders are processed within 1β2 business days after payment confirmation.
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During peak seasons or sales, processing may take 3β5 business days.
Shipping Methods & Delivery
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Standard shipping within India: 3β7 business days.
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Delivery times may vary based on location, courier workload, or unforeseen delays.
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Customers will receive a tracking number via email or SMS once the order is shipped.
Shipping Costs
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Calculated based on order weight, delivery address, and shipping method.
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Costs are displayed clearly at checkout before payment.
Delivery Address & Attempts
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Customers must provide a complete and accurate delivery address.
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Couriers usually attempt delivery 2β3 times. If unsuccessful, the package will be returned, and return shipping costs may apply.
Proof of Delivery
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Customers are required to record a 360Β° unboxing video at the time of parcel receipt.
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This video will be mandatory to process any claims for damaged or missing items.
International Shipping
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We ship to select countries worldwide.
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International customers are responsible for customs duties, taxes, and clearance delays.
Damaged or Lost Packages
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If your package arrives damaged or is lost in transit, contact us immediately.
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We will coordinate with courier partners to resolve the issue or provide a replacement/refund.
Shipping Restrictions
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Certain products may have restrictions due to size, weight, or regulatory requirements.
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Restrictions will be mentioned clearly on product pages.
Weather & Natural Disasters
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Delays may occur due to weather, strikes, or natural disasters.
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We will notify customers of significant delays.
Contact Us
π§ Email: viveksareestudio@gmail.comΒ π± Phone: +91 9768466138 π Address: Shop No. 121, Narayan Society, Goregaon West, Mumbai β 400104, India